URL Melter FAQ

Get answers to some frequently asked questions about URL Melter.

What requirements does URL Melter have?
URL Melter works on iPhone, iPad and iPod touch devices running iOS 9 and newer.

What does the URL Melter Extension do?
The URL Melter Extension lets you shorten links outside of the main URL Melter app. For instance, you can shorten a link from Safari, or another app that shares a URL.

The URL Melter app isn't working. What do I do?
There are a number of reasons why the app might not work. Ensure you're connected to an active network (Wi-Fi or Cellular), and that you're using the latest version of the app. Also, if you're on a Wi-Fi network, ensure that the domains api.pgj.cc, analytics-intake.pgj.cc and ganymede.pgj.cc aren't blocked.

Is there a URL Melter app for Apple Watch?
No. We don't plan on adding a URL Melter app for Apple Watch any time soon, since we can't see the usefulness of URL Melter on your wrist. Let us know if you think otherwise!

You can view FAQs for other apps on the main FAQ page.